Home / FAQ
Home / FAQ
  • 1.How long can I get the feedback after we send the inquiry?

    We will reply you within 3hours in working day.

  • 2.Are you a direct manufacturer or trading company?

    We are a direct manufacturer,all of our products are factory direct sell.

  • 3.What products can you offer?

     We focus on small home appliances.

  • 4.What applications do your products relate to?

    Our products are small home electrical appliances field of home appliance manufacturing, including food processor, coffee pot, electric kettle, household ice cream maker, drink mixer, ultrasonic cleaner, hand blenders and so on.

  • 5.Can you do customize products?

    Yes we can do some customization based on our regular models.

  • 6.How about the capacity of your company?

    We have 6 modern types of energy-saving & environmentally-friendly production lines, their annual production capacity  reaches 2,500,000 units.

  • 7. How many employees does your company have? what about the technicians?

    We now have more than 100 employees, including 7 engineers and 2 technicians.

  • 8.How to guarantee the quality of your goods?

    Firstly,we will do the inspection after every process. Second for the finished products,we will do 100% inspection according to the customers’ requirements and international standards. Then, we have advanced and complete top testing equipment in this industry: high pressure meter, parameter meter, grounding meter, life tester, tachometer, noise meter, tension meter, tachometer, thermometer, impact hammer, sweep code meter, electronic scale, resistance tester. The above equipment can fully ensure us to provide customers with high quality products required.

  • 9.What’s the payment term?

    When we quote for you,we will confirm you the price term, FOB, CNF,CIF, etc. for mass production goods, you need to pay 30% deposit before production and 70% balance against copy of B/L. the most common way is by T/T. L/C is also acceptable.

  • 10.How to deliver the goods to us?

    Usually we will ship the goods to you by sea, because we are in ShaoXing city, and we are only 90kilometers away from the NingBo port, it is very convenient and fast to ship goods to any countries. Of course, if your goods are urgently needed, we can air ship the goods to you, as we are very close to NingBo airport and ShangHai airport.

  • 11.Which country are your products mainly exported to?

    Our products are mainly exported to over 30 countries such as Greece, Italy, Germany, Spain, United Kingdom, Australia, Korea, Japan, etc.  Our clients include chained supermarkets like Aldi, Carrefour, GEEPAS, Jumbo, KENWOOD, Lock&Lock, Metro, SAFEWAY and Target, import distributors, trading companies, electric appliance brands and Cross-Border B2C Sellers,etc.